Search column in lookup view - possible to set in CRM 4 not in CRM 2011

In CRM 4 I had customer as a search field when searcing for regarding case/incident on an email. In CRM 2011 it is not possible to define search field in the lookup view.

I have compared the view editor in 4.0 and CRM 2011 and confirmed that the search column button has disapeared.

Any workaround?

CRM Consultant/Business Advisor at Skill AS in Norway
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