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CRM 2011: Duplicate Detected dialog and error-messages (create by plugin)

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Hi, 

I am facing a strange behavior today, where a plugin-error-message is not displayed in the browser when the duplicate-detected dialog is open. 

I have a duplicate-detection rule in place that covert one attribute (account-number) of the account entity. Furthermore a post-create /post-update plugin is deployed that throws an error (InvalidPluginExecutionException) in case an account record  is create or update with an account-number that already exists. 

So in a situation where the user ignores the duplicate-detection warning in the UI, the plugin should ensure that no duplicates are created. 

The problem is that the duplicate-detected dialog appears but when the user selects “Save Record” the plugin-error message is not displayed. The duplicate-detected dialog just closes and the current operation (create or update) is skipped. 

When the duplicate-detection-rule is disabled and the user creates an account record with an existing account-number the plugin-error is correctly displayed, so it seems not to be a problem with the plugin itself.

Has anyone noticed the same behavior (with rollup 11, on-premise) and could suggest a valid workaround?

Regards,

Daniel





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