Hi!
I have a timeout set to wait 24 hrs before performing additional actions. I would like to modify the the timeout value, but CRM 2011 is not allowing me to do so (which is odd, because CRM 4.0 would allow the change). If I click on the step to modify the value, none of the picklists appear correctly...
The only value I can see under the entities picklist is the local value for the process. The timeout option doesn't show under the 2nd picklist. etc.
I used the clear button, which does clear the form, but it still doesn't allow me to re-set the criteria.
My only option seems to be to delete the step and then re-add it. This is not viable though... I do not want to have to recreate all of the sub-steps each time I need to modify the value (e.g. if I want to set the value to 1 minute to do testing, it defeats the purpose if I have to delete all the substeps and recreate them - because then I would have to re-test).
I've seen other posts about this, so I know it's not just my environment. However, I haven't seen any resolution.
Help! :)