Problem Statement:
Unable to navigate from Opportunity to Lead and vice versa throught the OOB "Lead to Opportunity Sales Process" Business Process Flow ribbon in Lead/Opportunity record.
We've migrated these leads and Opportunity records from a different MSCRM online 2011 system into a new MSCRM 2013 online version through SSIS package.
During migration the SSIS package sets the below attributes properly
Lead
Stageid
Processid
Opportunity
Originating lead ID
Stageid
Processid
We're unable to navigate between lead and oppotunity records on clicking the "Lead to Opportunity Sales Process" ribbon only for the migrated records. But we are able to navigate without any issues for the records that are newly created from the CRM (not migrated).
Could anyone help us in fixing this?
Thank you in advance.
Madhan
Regards, Madhan Kumar V