Hi everyone,
Problem (CRM 2013):
On the case Entity we have associated notes.
Admin users have full access regarding, updating, creating and associating files to a note.
However, some users have limited access. They can create notes but can't delete or modify.
Business process is that non admin users need the ability to attach a file to an existing note. However, they can not modify already created notes.
I don't think this is achievable using security roles.
At the moment the non admin users are sending files to the admin users to attach to the notes. This is cumbersome and we want this rectified soon.
Anyone experienced this problem before?
How can I get around this problem without little development time as possible?