Hi there,
I would like to send email to all the users in CRM 2013 Online when a new case is created. I tried a workflow but the problem with the workflow is that everytime when there will be a new user in CRM, I need to add the user again in "Send To" field.
It's not a generic solution. Could anyone please guide me with some solution which is generic one.
I know about queue but again the queue needs to be added in AD.
Regards
Umesh