- You click on the Activities sub area (or the calendar) and you get a Generic SQL Error. But other areas work fine. You can see the Activities in related subgrids AND you can query for them from Advanced Find, but if you try to mark one as complete you get the SQL Error.
- The Workplace area starts with the SQL Error, but renders once you click through the dialog.
- Some reports run and others fail to the SQL Error. But it's not intermittent. The ones that work work and the ones that don't don't.
- All I can find in the event logs is MSCRMplatform error of Generic SQL Error and nothing thrown from the SQL Server which is on the same "box" (VM.)
- Nothing happened. Users say problems began on 5/15, but nobody knows of any particular event that coincided.
- Problems are the same via Outlook Client as when browsing.
- SQL Server has drive space -- 23GB available should be able to absorb any individual transaction.
- I didn't see any blocking on the SQL Server.
I can't even guess where to start looking for this problem. (RU 14 at start of problems has been patched to RU 16 since.)