Hi
I want to do the following tasks on the Parent form when user completes the activities (email /phone call) either from the Sub-grid (shown on the parent form under Activities) or open the task and perform “mark as complete”
- Update the parent form attributes (on the Header and Body sections) and refresh the form to show the current values to the user.
- Show/Hide some buttons on the Ribbon bar
Currently I am updating the parent record using the Plugin & Workflow (when the task is completed) but CRM takes its own time to update (if a workflow) and user has to continuously refresh the screen (Press F5) to see the new values and the new Ribbon bar buttons which is really annoying , Can you please suggest the best way to do this ?
MSK