The owner of a record (custom entity) wants to be notified by email delivered to their Inbox if there is a record where they are the owner, and they have forgotten to update the record in the past 30 days. Sort of a Past Due / Overdue reminder scenario.
Ideas? Pros/cons of that method?
FYI - just was informed of this thread from 2011 which looks promising: CRM 2011 - Neglected Leads Alert
Any other ideas?