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Unified Service Desk - Open third party application via CRM button in a USD tab

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Hello,

 

I'm new in USD and have already read all the MSDN guides, but steel have a big gap of how to use it.

I would like to display a third party application (exe) in a USD tab and this will need to be called from one of the following:

1. Called from a CRM button(Preferred) - for the test I have created an HTML file with JS code that called to 'WScript.shell' and its open an notepad.exe file outside the USD.

2. Called from a USD button - I have created a hosted control to display the notepad.exe in the USD tab as it loaded, and this worked properly, but when I click on a button to reload this tab again its only do Focus on the tab using the "ShowTab" action call.

How can I create a Navigate action to an exe file? or to an Hosted Control?

(I can't load an images here right now)

Please advice.

Thanks.




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