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CRM Command bar buttons inactive.

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Hello,

I've got a difficult issue that I need some help on, or I'll have to resort to a hack to fix it.

So, we have CRM 2015 and we're using the new quick entry forms in it and they're giving us issues.  We have it set up so that business names are a separate entity from an Order.  So we create a business name entity and associate that to the order. After we use the quick entry form and it goes away everything on the order page refreshes as expected, but the command bar buttons are unclickable.  If I use developer tools and push F12 I see the following divs:

<div id="perceivedRibbonManager" style="height: 62px;" key="Newlayout.aspx--10008--fdb882df-a6b0-4e61-baf7-5b169c291bf1--1033--{13121829-85D8-E011-A364-001EC94FFE7F}--{A59563F3-C4D7-E011-A364-001EC94FFE7F}">

<div id="commandContainer8" style="display: inline;">

<ul class="ms-crm-CommandBar-Menu">

<li tabindex="-1" title="Save (CTRL+S) &#10;&#10;Save this Business Filing." class="ms-crm-CommandBarItem ms-crm-CommandBar-Menu ms-crm-CommandBar-Button" id="mnsos_businessfiling|NoRelationship|Form|Mscrm.Form.mnsos_businessfiling.Save" style="display: inline-block; white-space: pre-line;" command="mnsos_businessfiling|NoRelationship|Form|Mscrm.SavePrimary">

<span tabind

...


and 

<div id="transparentCover" style="top: -62px; height: 62px; ; z-index: 1; opacity: 0;"></div>

If I remove both of these elements the crmRibbonManager comes back up to the top and is clickable.

Of course this only happens on certain user's accounts, but once it starts happening it happens every time.  When I do it on my machine it works fine, the perceivedRibbonManager div is empty and the transparentCover div doesn't exist.

So my hack is to just remove these 2 divs from the DOM with javascript after the quick entry form is closed.

Is this a CRM bug?

Thanks,

Aaron


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