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Client Connection Issue - Security Support Provider Interface (SSPI) authentication failed

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First off let me start describing how I have the CRM server setup. 

  • Single Server Install (CRM + SQL)
  • HTTPS setup on non-standard port (4445), one binding and using an SAN certificate signed by our CA in our domain
  • One domain user account used to run everything (IIS App Pool, Async Service, Deployment Service, etc...)

When I run the following code 

Uri discoUri = new Uri("https://crmserver:4445/XRMServices/2011/Discovery.svc");

ClientCredentials clientCredentials = new ClientCredentials();
clientCredentials.Windows.ClientCredential = new System.Net.NetworkCredential(USERNAME, PASSWORD, DOMAIN);

using (var _serviceProxy = new DiscoveryServiceProxy(discoUri, null, clientCredentials, null))
{
                // You can choose to use the interface instead of the proxy.
                IDiscoveryService service = _serviceProxy;

                RetrieveOrganizationsRequest orgsRequest = new RetrieveOrganizationsRequest()
                    {
                        AccessType = EndpointAccessType.Default,
                        Release = OrganizationRelease.Current
                    };
                
                RetrieveOrganizationsResponse organizations = (RetrieveOrganizationsResponse)service.Execute(orgsRequest);
}

I get this exception:

Exception: SOAP security negotiation with 'https://crmserver:4445/XRMServices/2011/Discovery.svc' for target 'https://crmserver:4445/XRMServices/2011/Discovery.svc' failed. See inner exception for more details.

Inner Exception: Security Support Provider Interface (SSPI) authentication failed. The server may not be running in an account with identity 'host/crmserver'. If the server is running in a service account (Network Service for example), specify the account's ServicePrincipalName as the identity in the EndpointAddress for the server. If the server is running in a user account, specify the account's UserPrincipalName as the identity in the EndpointAddress for the server.

I get this error running the code above, using the Plugin Registration Tool or other CRM tools from a computer other than the server. If I run the code/tools on the server they run just fine.

Since I'm using Kernel Mode in IIS 7.5 and a Domain User account I was under the assumption that HTTP SPN's didn't need to be setup, just for the heck of it I added two HTTP SPN's against the Domain User account

  • HTTP/crmserver DOMAIN\SERVICEACCOUNT
  • HTTP/crmserver.fqdn.local DOMAIN\SERVICEACCOUNT

And that didn't seem to help either!

Interestingly enough if I switch from HTTPS to HTTP I can connect from the client machinse so I'm really confused why an issue that appears to be Windows Authentication/Kerberos related suddenly disappears once I use HTTP!


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