Our client has Account records that contain between 50-100 addresses. When they are entering an Order/Invoice for one these Accounts, and are entering a BillTo or ShipTo address, they would like to be able to search by multiple fields in this entity. Currently, the default Customer Address Lookup View contains the following fields:
1) Address Name
2) ZIP
3) City
4) Street 1
For some reason, the search results in the Lookup only look at the Address Name field and not any of the other fields. This means they can't search by certain Cities or Streets.
How can we extend CRM to search on these other fields?