Hi.
I'm customizing Dynamics CRM for a laboratory that receives samples from customers for analysis. We receive the samples, log them in by ID, analyze each sample, report results per sample, and charge the customer per sample.
I'd like to use OOB entities as far as possible for this scenario. Do you have suggestions? I've already looked quickly at Cases and Orders, but just scratching the surface so far.
Thank you for the help!
Danny