Hi,
I have plugin registered on "SetStateDynamicEntity" message on post operation, that checks the status of the phone call record when a phone call is closed.
When I close the phone call "made" using the CLOSE PHONE CALL button then got the status reason value as 2 inside the plug-in.
But when I use the MARK COMPLETE button the status reason value returned is -1.
Here is my code.
Int32 statusvalue = ((OptionSetValue)myContext.InputParameters["Status"]).Value;
Any help would be appreciated.
Thanks
Balasaheb