Hello Devs,
I was just exploring the CTI functionality of Unified Service Desk (USD). I configured the CTI Desktop Manager in the USD following this walkthrough (Walkthrough: Use the generic listener adapter for CTI event routing)
Now when I am going to sent the CTI event to the USD using CTI simulator application, the operation fails with the error "Unable to connect to the remote server".
Any ideas what am I missing?
blog: <a href="http://technologynotesforyou.wordpress.com">http://technologynotesforyou.wordpress.com</a> | skype: ali.net.pk