Hi Devs,
I tried this walk-through to raise the CTI event (defined in step 2) from a simulator into a USD desktop agent connected with an online CRM trial, but it didn’t work.
I tried both values in the simulator:
- https://<orgname>.crm4.dynamics.com
- https://<orgname>.api.crm4.dynamics.com:443 (found in the about dialog of the USD application)
If there is any extra setting/configuration for a simulator to work with an online CRM org?
Please see below image:
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