Hello,
We have a custom button to cancel Task. It used to work in CRM 2013 but after we upgraded to CRM 2016 it's not working anymore. Clicking the button will not do anything - no error message, etc.
Below is my script - is there anything different that's not supported in 2016 causing this not to work?
function cancelTaskRecord(RECORD_ID) { //set Task record to Cancel status, then force to close the page Xrm.Page.data.save().then(changeRecordStatus(RECORD_ID, 2, 6), Xrm.Page.ui.close()); } function changeRecordStatus(RECORD_ID, stateCode, statusCode) { // create the SetState request var request = "<s:Envelope xmlns:s=\"http://schemas.xmlsoap.org/soap/envelope/\">"; request += "<s:Body>"; request += "<Execute xmlns=\"http://schemas.microsoft.com/xrm/2011/Contracts/Services\" xmlns:i=\"http://www.w3.org/2001/XMLSchema-instance\">"; request += "<request i:type=\"b:SetStateRequest\" xmlns:a=\"http://schemas.microsoft.com/xrm/2011/Contracts\" xmlns:b=\"http://schemas.microsoft.com/crm/2011/Contracts\">"; request += "<a:Parameters xmlns:c=\"http://schemas.datacontract.org/2004/07/System.Collections.Generic\">"; request += "<a:KeyValuePairOfstringanyType>"; request += "<c:key>EntityMoniker</c:key>"; request += "<c:value i:type=\"a:EntityReference\">"; request += "<a:Id>" + RECORD_ID + "</a:Id>"; request += "<a:LogicalName>task</a:LogicalName>"; request += "<a:Name i:nil=\"true\" />"; request += "</c:value>"; request += "</a:KeyValuePairOfstringanyType>"; request += "<a:KeyValuePairOfstringanyType>"; request += "<c:key>State</c:key>"; request += "<c:value i:type=\"a:OptionSetValue\">"; request += "<a:Value>" + stateCode + "</a:Value>"; request += "</c:value>"; request += "</a:KeyValuePairOfstringanyType>"; request += "<a:KeyValuePairOfstringanyType>"; request += "<c:key>Status</c:key>"; request += "<c:value i:type=\"a:OptionSetValue\">"; request += "<a:Value>" + statusCode + "</a:Value>"; request += "</c:value>"; request += "</a:KeyValuePairOfstringanyType>"; request += "</a:Parameters>"; request += "<a:RequestId i:nil=\"true\" />"; request += "<a:RequestName>SetState</a:RequestName>"; request += "</request>"; request += "</Execute>"; request += "</s:Body>"; request += "</s:Envelope>"; //send set state request $.ajax({ type: "POST", contentType: "text/xml; charset=utf-8", datatype: "xml", url: Xrm.Page.context.getClientUrl() + "/XRMServices/2011/Organization.svc/web", data: request, beforeSend: function (XMLHttpRequest) { XMLHttpRequest.setRequestHeader("Accept", "application/xml, text/xml, */*"); XMLHttpRequest.setRequestHeader("SOAPAction", "http://schemas.microsoft.com/xrm/2011/Contracts/Services/IOrganizationService/Execute"); }, success: function (data, textStatus, XmlHttpRequest) { Xrm.Page.ui.close(); }, error: function (XMLHttpRequest, textStatus, errorThrown) { alert(errorThrown); } }); }