How to calculate time duration for received and replied same email in crm 2011

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Language: English
Channel Number: 12338474
Article Number: 981
Date: July 7, 2013, 10:03 pm
URL: http://social.microsoft.com/Forums/en-US/be78db8a-7b1e-4f99-972f-04c9c6d783ee/how-to-calculate-time-duration-for-received-and-replied-same-email-in-crm-2011
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