Hello - I'm developing a CRM system with another developer. We're currently testing and he's using CRM integrated into Outlook. The email service in the plugin auto-generates and sends an email using the other developer's email address as the From address.
The other developer is saying that the email service won't send the auto-generated email unless his Outlook with CRM integration is open. This seems kind of quirky. Is this true? If so then is there a setting that can be used to override this behavior?