CRM 2013 On Premise
Hello,
I have replaced a couple of the address fields (country / state) with drop down selections populated from entities. Now I associated the drop down selections with the country / states full name. So a person could browse or start to type the states name. As could be predicted I have users wanting to filter via abbreviation.
So is there a way to add additional filter / lookup methods to the drop down box? I initially thought perhaps under Additional Properties I could extend a view to have additional search parameters...perhaps adding an OR clause but either that won't work or that is the way to do it and I don't have enough knowledge to implement.
So if possible I would appreciate a quick point in the right direction.
Thank You